Leading Causes of Accidents in a Retail Location (Video)

Adam Guerrant, an experienced professional from Bitner Henry Insurance Group, shares his insights based on his 20 years of experience in retail management. The information provided will help you understand the risks involved in running a retail establishment and take necessary precautions to ensure the safety of your employees and customers.

One of the primary causes of accidents in a retail location is slip, trip, and fall incidents, which can cause injuries ranging from minor bruises to severe fractures. To prevent such accidents, it is essential to maintain a clean and well-organized store environment. Regularly check for any potential hazards and promptly address them to minimize the risk of accidents.

Material handling accidents are another leading cause of injuries in retail establishments. Moving merchandise from the stockroom to the sales floor or rearranging products on shelves can be physically demanding tasks. Employees need to be trained on proper lifting techniques to avoid strains, sprains, and other musculoskeletal injuries. Encourage your team to lift items in the “Green Zone,” which means keeping the load close to their body and not overextending. Additionally, implementing a “Team Lift” policy for heavy or awkwardly shaped items can further reduce the risk of accidents. \

Using ladders can pose a significant risk if not done correctly. Many accidents occur when individuals miss the bottom step while descending the ladder. To prevent ladder-related accidents, ensure that employees receive proper training on ladder safety. Emphasize the importance of maintaining three points of contact with the ladder at all times and the need to carefully descend without rushing.

A knowledgeable insurance broker should work with you to develop a risk management strategy and a safety plan tailored to your specific business needs. They should assist you in crafting an insurance program that provides adequate coverage for your employees and customers, ensuring that you can operate safely with peace of mind.

Remember, prioritizing safety and risk management not only protects your customers and employees but also safeguards the success and longevity of your retail business.