Is Your Organization Prepared for Global Unrest?

How is your organization prepared for global unrest?

For nonprofits operating globally, the question of whether an international crisis will occur is not an “if” but a “when.” Organizations should understand their crisis response long before the crisis hits.

By preparing your organization the right way, you move from being reactive and vulnerable to being strong, prepared, and resilient.

Here are some key steps taken from a recent podcast with Derek where he discussed preparing for crisis.

1. Conduct a Comprehensive Risk Assessment and Inventory

The first step is to gain a deep understanding of your potential vulnerabilities.
Identify which countries, regions, and specific locations you have activities in. What are the main security concerns for each area? What are the risks of these activities?

Likewise, know your personnel. Keep an up-to-date registry of their contact information and relationship to the organization, and document the value and replacement cost of all ministry-owned assets.

2. Build a Robust, Layered International Insurance Program

Insurance is a critical component of your crisis response plan. A comprehensive, layered program ensures you have the resources to act decisively.

Check to make sure that you have Foreign Voluntary Workers’ Compensation (FVWC) to cover medical evacuation or serious injuries, Kidnap & Ransom Insurance (K&R), to access crisis response firms and extraction, and Foreign General Liability, to protect against lawsuits in foreign legal systems.

Crucially, review all policy language carefully to identify any geographic exclusions or limitations in “high-risk” areas where your mission operates.

3. Develop and Implement a Crisis Communication Plan

In a crisis, clear and rapid communication is paramount. A plan ensures everyone knows who to contact, how, and what information to convey. Establish a Crisis Response Team (CRT), communication trees for who communicates with whom, and ensure that you have multiple ways to reach personnel.

You could also prepare templates for internal and external crisis communications to ensure consistent messaging during high-stress situations.

4. Train Personnel and Practice Response Protocols

Even the best plans are ineffective without trained individuals. Empower your personnel with knowledge and practical skills by ensuring everyone has access to emergency contact information and basic safety briefings. You can also train personnel in first aid or offer crisis drills.

5. Foster Relationships with External Support and Conduct Regular Reviews

No organization can prepare for everything. Partner with an insurance broker who can help build a comprehensive program. You can also connect with local resources in-country to find emergency services, reliable transportation, and safe havens in the area.

You should also conduct an annual audit of your entire international insurance program, reviewing all policies, personnel lists, and risk profiles. Audit as well if your operations or the global risk landscape change, and after any significant incidents.

By proactively preparing, your nonprofit can significantly enhance its ability to navigate the next international crisis, protecting its people and ensuring its mission endures.