As a home health agency, ensuring the safety and well-being of your clients is of utmost importance. However, protecting your organization from potential risks and liabilities is equally vital. Obtaining comprehensive insurance coverage is one effective way to safeguard your home health agency. In this blog, we will discuss the 11 essential coverages that you need to consider as a home health provider. From property insurance to cyber liability insurance, each coverage plays a crucial role in protecting your agency, employees, and clients.

Property Insurance

Property insurance is the foundation of any insurance program. While home health agencies typically have minimal property insurance needs, it is important to consider the protection of your buildings, furniture, and equipment. This coverage can safeguard your agency against losses resulting from fire, theft, or natural disasters. Additionally, property insurance can also cover business income and extra expenses in case your operations are temporarily disrupted.

Crime Insurance

Unlike other businesses, home health agencies face unique risks related to crime. With caregivers working inside clients’ homes, the potential for theft or accusations of theft is a reality. Crime insurance provides coverage for instances where an employee steals money or property from your organization or your clients. By having this coverage in place, you can protect your agency from the financial repercussions of such incidents.

General Liability Insurance

General liability insurance is essential for any business, including home health agencies. It provides coverage for bodily injury or property damage that your agency may cause to others. However, it is important to pay attention to specific carve outs that are crucial for home health agencies. These carve outs ensure that your agency is protected against liabilities arising from the unique nature of your operations.

Abuse and Molestation Liability Insurance

Abuse and molestation liability insurance is an important coverage to consider as it protects your agency in case a client accuses one of your caregivers of physical or sexual abuse. This coverage is typically excluded from general liability policies, making it crucial to secure separate coverage to mitigate the potential financial and reputational risks associated with such claims.

Professional Liability Insurance

As a home health agency, providing care to clients in their own homes comes with the risk of being accused of inadequate care. Professional liability insurance, also known as malpractice insurance, protects your agency in case a client claims that you failed to provide the expected level of care. This coverage is specifically tailored to the healthcare industry and can provide financial protection in case of lawsuits or claims.

Auto Insurance

If your agency owns vehicles or if your caregivers use their own vehicles for work purposes, it is important to have proper auto insurance coverage in place. This coverage not only protects your agency’s vehicles but also extends to situations where your caregivers drive to and from clients’ homes or provide transportation to clients. Additionally, it is crucial to consider hired and non-owned auto insurance to cover situations where your agency does not own vehicles but still requires coverage for accidents involving caregiver-owned vehicles.

Worker’s Compensation Insurance

Worker’s compensation insurance is essential if you have paid caregivers or contract with individuals to provide services on behalf of your agency. This coverage protects your agency in case a caregiver gets injured while performing their job duties. It is important to note that even if you hire independent contractors who are responsible for their own insurance, you may still be liable for their medical bills if they do not have adequate coverage. Ensuring that you have worker’s compensation insurance in place can provide both financial protection and peace of mind.

Directors and Officers Liability Insurance

While not applicable to every home health agency, directors and officers liability insurance is crucial for organizations with a board of directors or multiple owners. This coverage protects the board and owners from claims related to mismanagement, misappropriation of funds, or other errors or omissions in the management of the organization. Having this coverage in place can help safeguard the interests of those responsible for overseeing the agency’s operations.

Employment Practices Liability Insurance

Employment practices liability insurance is designed to protect your agency from claims related to hiring and firing practices. This coverage provides financial protection in case an employee or applicant accuses your agency of discriminatory practices or other violations of employment laws. It is also important to consider potential discrimination claims from clients based on the level of care they require, as this can also fall under employment practices liability insurance.

Cyber Liability Insurance

In today’s digital age, the protection of sensitive information is critical. Home health agencies often handle a significant amount of medical information, making them an attractive target for cyber threats. Cyber liability insurance provides coverage for losses resulting from data breaches, including the theft or compromise of personally identifiable information. By having this coverage, your agency can mitigate the financial and reputational risks associated with cyberattacks.

Accident Medical Insurance

For non-profit home health agencies that rely on volunteer caregivers, accident medical insurance is a crucial coverage to consider. Since volunteers are typically not covered under worker’s compensation insurance, accident medical insurance provides financial protection in case a volunteer gets injured while providing care to a client. Ensuring that your volunteers have adequate coverage can help protect their well-being and provide peace of mind for your agency.


As a home health provider, it is imperative to prioritize the safety and protection of your agency, employees, and clients. By considering and obtaining the 11 essential coverages discussed in this blog, you can mitigate the financial, legal, and reputational risks associated with operating a home health agency. Each coverage plays a unique role in safeguarding your organization, allowing you to focus on providing exceptional care to those who need it most.

If you have questions about your current insurance program or need assistance in selecting the right coverages for your home health agency, call us at 800-231-9963 or request a quote on our Home Health Provider page. 

Our experienced team can provide guidance and help you secure a customized insurance solution tailored to your specific needs. Remember, protecting your home health agency is not just a choice, but a responsibility to those you serve.


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