Customer Service Representative (Insurance)

Opportunity

With more than 7,000 customers across eight states, Bitner Henry Insurance Group is one of the largest providers of insurance and risk management services to the church, social service, and non-profit sectors on the East coast.

We are continuing to grow, and we are even making plans to open new markets. Thus, we are seeking customer service professionals to join in the exciting work that is ahead of us.

If you are driven to become a trusted customer service professional in our niche market, then it’s time to take the next step and submit your resume to the attention of Darrin Coon, HR Manager, at: moc.yrnehrentiB@secruosernamuH.

Qualifications

Required qualifications:

• Prior customer service experience.
• History of stable work commitments.
• Ability to establish and build strong relationships with teammates.
• Attention to detail and strong problem-solving skills.
• Ability to effectively use technology.

Preferred qualifications:

• Insurance industry experience.
• Insurance customer service / insurance account management experience.
• Property & Casualty and/or Life & Health license.

Application Question(s):

• Do you have a strong motivation to learn and establish a professional career path?

Physical Demands

Physical Demands and Work Environment:

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The position requires the employee to have a valid driver’s license and ability to drive a car.
• Work environment: Fast paced, minimal noise, team orientation.

Rewards

Pay: $18.00 – $35.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Additional Benefits for Bitner Henry customer service agents:

• A point of entry and professional career growth path.
• In-house and external training materials and support.
• Professional licensing and advanced credentialing opportunities.

· A financially stable company that has not had any layoffs since its 1938 founding.

Shift:

• 8 hour shift
• Day shift

Work Location:

• In-Person
• Job Type: Full-time

About Bitner Henry

Founded in 1938, the Bitner Henry Insurance Group is now a fourth-generation family owned and operated insurance agency that retains the core values of professionalism, integrity, and caring. Now serving insurance needs in a wide, multi-state region, Bitner Henry Insurance provides personal, business, church and social service insurance to their client needs. You can more about Bitner Henry Insurance at: www.bitnerhenry.com.