Karli Jones

Customer Service Agent

How did you start working for Bitner Henry?

I was attending Kaplan University when I began working here as an intern. I started working full-time about 2 months later.

What is your favorite part of your job?

I enjoy bringing relief and assurance to our clients by providing the coverages they need that fit their budget. I also like working with my teammates as we learn new things every day and help one another grow.

If you had a day off and no responsibilities, what would you do?

I would spend my day hiking with my husband and kids.

What is your favorite family tradition?

Thanksgiving! I enjoy getting the family together, eating the best meal of the year and reflecting on what we are grateful for. I feel like this is a day where we truly enjoy each other’s company.

What’s on your bucket list?

I want to visit all the states with my husband and kids. We would also love to build a home.