Dawn Day

Senior Customer Service Agent

Serving our Customers since 2014

How did you start working at Bitner Henry Insurance?
I moved across the country to the Hagerstown, MD area to be closer to family. Carol Henry gave me the opportunity to interview and I am so grateful for the chance to work here.

What is your favorite part of your job?
My coworkers and I are truly a team and always supportive of one another. “There is no such thing as a self-made man. You will reach your goals only with the help of others.” – George Shinn

What is the best vacation you ever took?
In 2004, my family took a trip to San Francisco to see our beloved Washington football team play the 49ers. We stayed in the same hotel as our team, met many of them, and cheered them on as they got on the bus to head to the game. During that trip, I was able to get a photograph with one of the greatest coaches of all time, Joe Gibbs and I got to meet my favorite player, the late Sean Taylor.

What’s on your bucket list?
Attend a game at every football stadium. I’ve currently been to San Francisco, Arizona, Washington, Baltimore and New Orleans.

If you could only eat one meal for the rest of your life, what would it be?
This is difficult because I consider myself a foodie, but I would have to say Sushi.