Insurance Processor

Opportunity

Use the Apply Now button above or send your resume to moc.yrnehrentib@secruosernamuh.

The Insurance Processor plays a key role in our thriving business.  We serve churches and non-profits across a nine-state region. We are looking for candidates who can manage various administrative tasks related to insurance policies, ensure accuracy, and communicate in a timely way with agents and clients. This role requires strong multitasking abilities and excellent communication skills to support the smooth operation of insurance renewals, endorsements, billing, and client updates. We also hope that you will embrace our motto, “serving those who serve others.”

Long-term relationships are important to us. The best candidates would be those who wish to develop their career with us.  An often-cited benefit is excellent work-life balance with 8:30 a.m. to 5:00 p.m. hours.  We additionally offer competitive earnings and benefits.

We have the flexibility to onboard those with a wide range of backgrounds, from workers entering the workforce to those seeking a career change.

Determining if you are a Good Fit: 

The following five attributes will help you determine if you are a good fit with our opportunity.  You may wish to address these attributes in your cover letter.

1. Structured training. You will be trained in the use of state-of-the art software.  Each day you will receive detailed feedback to accelerate your professional growth.
2. Multi-tasking. You will manage time-sensitive, complex, tasks.
3. Attention to detail. We take pride in making sure that every customer is served professionally, accurately, and consistently.
4. Attendance, punctuality, dependability, and reliability are key to both the company and your personal success.
5. Communication. You will communicate with agents and clients.

Role

Role Qualifications:

• Previous experience in insurance processing or a similar back-office role is preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and deadlines efficiently.
• Proficiency with insurance management software and Microsoft Office Suite.

Knowledge of workers’ compensation and commercial insurance policies is a plus.

Desired Qualities

• Focuses on improving the customer experience.
• Ability to accurately manage a high volume of detailed information.
• Utilizes information technology to accomplish goals.
• Skillfully defines customer needs and offers solutions.
• Establishes and maintains professional rapport with teammates.
• Practices humility, acknowledges mistakes, makes corrections, and supports others.

Qualifications

• High School graduate.
• College degree preferred.
• P&C and Life and Health Licensing desired.
• Advanced professional designations (CIC, CISR, CRM) a strong plus.

Physical Demands

• While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• Work environment: medium-paced, minimal noise, team orientation with solo projects. In-person at the office in Hagerstown.
• 8-hour shift/40 hours per week
• Monday to Friday

Rewards

Compensation:  $18 to $22 per hour.

Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Instructions

To Apply, use the APPLY NOW button at top or send your resume and a cover letter to moc.yrnehrentiB@secruoseRnamuH.  Opportunities both for experienced professionals and those new to insurance.

About Bitner Henry

Founded in 1938, Bitner Henry is now a fourth-generation, family-owned and operated insurance agency that retains the core values of professionalism, integrity, and caring. Now serving insurance needs in a nine-state region, Bitner Henry provides personal, business, church, and social service insurance to meet their clients’ needs. You can learn more about Bitner-Henry at www.bitnerhenry.com.